Turnaround and Shipping Time
Physical Prints and Products
- Orders are shipped directly to the address provided during checkout.
- Packages typically ship within 1 to 5 business days and arrive 3 to 7 business days after shipping.
- Delivery timeframes may vary during our busy fall and spring seasons.
- If more than 14 days have passed since placing your order and you have not received it, please contact us.
Digital Files
Digital Files Purchased with no Retouching
- Digital files are delivered within minutes of completing your order. You will receive a download link from no-reply@imagequix.com.
Digital Files Purchased with Retouching
- Retouching options such as Basic Retouch, Teeth Whitening, and Eye Glasses Glare Removal are instant and are delivered within 15 minutes of purchasing.
- Retouching options such as Face Wipe, Stray-Hair Removal, and Stain or Object on Clothing Removal typically require 3 to 5 business days to process before you receive a download link.
- To learn more about retouching and digital files, click here.
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