How to Order and Download Digital Portraits

You can purchase digital portraits directly from your student’s gallery and download them shortly after checkout. Your images are delivered as JPG files via email.

WHAT YOU’LL RECEIVE

  • High-resolution JPG files
  • Individual portraits and group photos (if purchased)
  • Files suitable for printing and custom gifts up to 8×10
  • A download link sent to your email after checkout

HOW TO ORDER DIGITAL PORTRAITS

  1. Log in to your student’s gallery.
  2. Click “Shop” at the top of the page.
  3. In the product menu, select “Digital Portraits” or look through all digital options. 
  4. Choose all the photos you’d like as digital downloads.
  5. Add all selected photos to your cart at once.
  6. Proceed to checkout to complete your order.

Helpful Tips:

  • Add all digitals in one step. If you add them separately, the cart may not apply digital pricing or package offers correctly.
  • Digital group photos are only available as part of a package and cannot be purchased individually.

DIGITAL PRICING

  • The first digital image has a base price.
  • Any additional digital images are added at a lower per-image surcharge.
  • Exact pricing varies by school and will always appear in your shopping cart before checkout.
  • Some packages, promotions, or minimum spend offers may affect pricing.

HOW YOU’LL RECEIVE YOUR DOWNLOAD

  • After checkout, you’ll receive an email within a few minutes from no-reply@imagequix.com.
  • The subject line will read: “Your Images Are Ready – Download Link Inside.”
  • The email contains a link to download a zipped folder with your images.

Note: If your order includes retouching, delivery timing may be slightly longer. Learn more about retouching options and typical turnaround times.

HOW TO DOWNLOAD YOUR PHOTOS

On a Desktop Computer:

  1. Click the “Download Images Now” button in the email.
  2. The zip file will download to your computer. If you don’t see it right away, check your browser’s recent downloads.
  3. Right-click the folder and select “Show in Folder.”
  4. Double-click the folder to unzip and view your images.

iPhone / iPad:

  1. Tap Download Now in the email and then again on the download page. 
  2. Tap Save… in the bar at the bottom of the screen.
  3. Choose where to save the file and tap Save.
  4. When the download finishes, tap Open in Downloads.
  5. Tap the .zip file to unzip it.
  6. Open the folder to see your photos.
  7. Open the folder with your photos
  8. Tap Select in the top corner and choose the images you want to save.
  9. Tap the Share icon.
  10. Select Save Images.

Helpful Tip: If you miss the download bar, open the Files app and look in Downloads.

Android: 

  1. Open the email and tap the “Download Now” link.
  2. The zip file will download automatically to your Downloads folder
  3. Open your Files or My Files app and go to Download
  4. Tap the zip file
  5. Select Extract or Extract all, then confirm where to save the folder.
  6. Open the extracted folder to view your photos.

Helpful Tip: If your phone asks which app to use, select your file manager or Downloads app.

EXPIRED DOWNLOAD LINKS

Download links expire after 90 days, but they can be reactivated. If your link has expired, reach out to our support team, and we’ll help you regain access.

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